Job Opening: Information Technology Associate

The Focused Ultrasound Foundation, a medical research, education and patient advocacy organization in Charlottesville, VA, is seeking an IT Associate who will work alongside the IT Manager and play a key role to ensure that critical systems are running smoothly and  to provide technical support and education to Foundation staff.

Primary Responsibilities

  • Maintain critical, day-to-day IT needs of the Foundation's team, including hands-on end-user support.
  • Support IT functions critical to the Foundation's fundraising, marketing and communications with external partners.
  • Collaborate with the IT Manager with the selection and implementation of improvements to the Foundation's systems and software.
  • Work with IT Manager in educating staff in the use of newly adopted software, hardware and A/V and other office equipment

Other Responsibilities

  • Maintain and troubleshoot peripheral office equipment that interfaces with the office's computer system, such as printers and copiers.
  • Configure, maintain and troubleshoot the A/V equipment used during fundraising and other presentations, and ensure compatibility of software intended for use at these events.
  • Assist with systems management tasks including network infrastructure, password resets, permission adjustments and security lists management.
  • Maintain and update the Foundation’s content management system and knowledge base.
  • Regularly contribute to the full set of IT and user documentation
  • Assist with routine data imports, exports and integrations.


  • A team committed to fulfilling the Foundation’s mission
  • Knowledge that your work will have a direct and positive effect on the lives of patients worldwide
  • Work within an ever changing and rapidly growing field
  • Generous and comprehensive health and welfare benefits

Skills and Experience Requirements

  • Windows 7 and 8 desktop/laptop support experience required
  • Proficiency in Microsoft Office applications
  • Experience installing and configuring a variety of application software
  • Experience working with web-based Software-as-a-Service (SaaS tools)
  • Working knowledge of office IT and network systems
  • Knowledge of Android and/or iOS devices

Preferred Experience

  • Working with Windows Server environments
  • Experience working at an IT help desk
  • Knowledge of more in-depth computer network concepts
  • Working with web platforms built on PHP/Joomla
  • Familiarity with database systems; Salesforce experience is a plus


Send resume and cover letter in PDF format to

Please note employment will be contingent upon the results of a background check