Job Opening: Information Technology Associate
- Details
- Published: January 11, 2017
The Focused Ultrasound Foundation, a medical research, education and patient advocacy organization in Charlottesville, VA, is seeking an IT Associate who will work alongside the IT Manager and play a key role to ensure that critical systems are running smoothly and to provide technical support and education to Foundation staff.
Primary Responsibilities
- Maintain critical, day-to-day IT needs of the Foundation's team, including hands-on end-user support.
- Support IT functions critical to the Foundation's fundraising, marketing and communications with external partners.
- Collaborate with the IT Manager with the selection and implementation of improvements to the Foundation's systems and software.
- Work with IT Manager in educating staff in the use of newly adopted software, hardware and A/V and other office equipment
Other Responsibilities
- Maintain and troubleshoot peripheral office equipment that interfaces with the office's computer system, such as printers and copiers.
- Configure, maintain and troubleshoot the A/V equipment used during fundraising and other presentations, and ensure compatibility of software intended for use at these events.
- Assist with systems management tasks including network infrastructure, password resets, permission adjustments and security lists management.
- Maintain and update the Foundation’s content management system and knowledge base.
- Regularly contribute to the full set of IT and user documentation
- Assist with routine data imports, exports and integrations.
Benefits
- A team committed to fulfilling the Foundation’s mission
- Knowledge that your work will have a direct and positive effect on the lives of patients worldwide
- Work within an ever changing and rapidly growing field
- Generous and comprehensive health and welfare benefits
Skills and Experience Requirements
- Windows 7 and 8 desktop/laptop support experience required
- Proficiency in Microsoft Office applications
- Experience installing and configuring a variety of application software
- Experience working with web-based Software-as-a-Service (SaaS tools)
- Working knowledge of office IT and network systems
- Knowledge of Android and/or iOS devices
Preferred Experience
- Working with Windows Server environments
- Experience working at an IT help desk
- Knowledge of more in-depth computer network concepts
- Working with web platforms built on PHP/Joomla
- Familiarity with database systems; Salesforce experience is a plus
Inquiries
Send resume and cover letter in PDF format to
Please note employment will be contingent upon the results of a background check